The higher of the actual weight or the volumetric weight is considered while shipping the packages. Let me give you a hypothetical example: A person is shipping a balloon to the USA which actually weighs in grams but it’s going to take a lot of space on the plane because of its low density. To avoid these circumstances, the higher of the actual and volumetric weight is taken into consideration to standardize the shipping costs of less dense packages.
You can use this volumetric weight calculator to check dimensional weight of your parcel.

Please note that the Company doesn’t allow cash transactions. So, nothing is to be paid to the pickup person. Payment can be done through IMPS, Debit / Credit Card, PayPal, Western Union, Paytm or any other mode if convenient to you.

Debit / Credit Card attract a transaction fee of 3.34% which is to be borne by the customer. PayPal attracts a fee a 12% (Forex fee and transaction fee) which is to be borne by the customer.

Bank Account Details :-

Your booking ID is the tracking number. Kindly jot down your tracking number as you pay the token money. You can track your parcel here.

As mentioned on the site, RBS Express doesn’t provide packaging services. You can send fragile items by properly packing the stuff on your end but still there’s a possibility that the fragile items might get damaged in the transit.

There’s not a straight forward way to know the exact amount of the customs duties that will be charged to the consignee. Customs department has the complete rights to scrutinize the shipments and implement the duties based on the items you are sending.